# Update your profile

_Category: Team and account_

Keep your name and photo up to date so your team knows who's who. Your profile belongs to your HelpCenter.io account, so it's the same in every help center you work on.

**Who can do this:** Everyone, for their own account · **Plans:** All plans

## Change your name or photo

1. At the bottom of the left menu, click your avatar, then **Account Settings**.
2. Under **Profile Settings**, click **Select File** and choose a photo in PNG, JPG or GIF format.
3. Change your **First Name** or **Last Name** if you need to. Both are required.
4. Click **Update**. You see "Account successfully updated."

![Screen recording. Click your avatar, then Account Settings. Click Select File to add a photo. Change your name if you need to, then click Update.](https://helpcenter-io.s3.amazonaws.com/uploads/self/ZD0DT0F4uOxElkNaySyi1aUJm7xeDPVOwq3YjJpL.gif)
Your new photo is saved when you click Update.

- **To remove your photo,** click **Remove** under it, then click **Update**.
- **SVG files don't work.** If you pick one, your photo doesn't change. Save the image as a PNG or JPG first.
- **Where your profile shows:** your name and photo appear in the dashboard, for example on the Users page and next to articles you've written. Your name can also appear as the author on your help center, if your design shows authors. See [Show or hide the author, date and reading time](https://self.helpcenter.io/content/article-metadata).

## Your email address

The **Email** field is locked, because you can't change your email address yourself. Our support team can change it for you. See [Change your email, transfer ownership or delete your account](https://self.helpcenter.io/content/account-changes).

## Verify your email

If you see "Your email has not been verified yet", click **Resend**, then click the link in the email we send you. Once that's done, the field shows **Verified.**

You need a verified email to make a help center public and to activate a subscription.

## Related articles

- [Change or reset your password](https://self.helpcenter.io/content/change-your-password)
- [Turn on two-factor authentication](https://self.helpcenter.io/content/two-factor-authentication)
- [Change your email, transfer ownership or delete your account](https://self.helpcenter.io/content/account-changes)