Deciding whether HelpCenter.io is appropriate for your use case depends on what you need out of it. If you are looking for an all-in-one customer support solution, unfortunately at this stage you won't find it with HelpCenter.io. However, if what you need is a great app to help you quickly kick-start a good looking help center portal for your customers, you are in the right place.
For your customer support self-help center
With HelpCenter.io you don't have to hire developers and spend loads of money to create your custom help center solution. We provide all you might need to do it in just a few minutes. Educate your customer and ease some of the load off your customer support team without serious extra costs.
Many customers prefer to have the option for self-help thus you can level-up your customer support with HelpCenter.io.
For your team
You can easily create internal knowledge bases for your team. Be it private where everyone on your team should get invited and will have own credentials or password-protected which could be shared with an unlimited number of people.
Check out our help article on private vs password protected help centers. Which one should I choose?
We have a subscription plan for every case. So if you need a help center or a knowledge base for your team, then helpcenter.io is exactly for you. You can try it immediately by signing up for our 14 days of free trial.