Categories
- Getting started Create your account, find your way around and publish your first articles. 10 articles Browse articles
- Write articles Use the article editor: text, images, videos, tables, callouts and more. 20 articles Browse articles
- Organize and publish Categories, publishing, versions, reviews and changes to many articles at once. 19 articles Browse articles
- Design and templates Themes, colors, pages and components in the template editor. 42 articles Browse articles
- Search and AI Search, AI Answers, AI writing help and connecting AI assistants. 10 articles Browse articles
- Widget and embeds Put your help center inside your website and your product. 9 articles Browse articles
- Domain, access and SEO Custom domains, who can read your help center, single sign-on and search engines. 18 articles Browse articles
- Languages Serve your help center in more than one language. 7 articles Browse articles
- Team and account Invite your team, set roles and keep your account secure. 9 articles Browse articles
- Statistics and feedback See what readers search for, read, rate and comment on. 5 articles Browse articles
- Integrations and API Connect Zendesk, Front, HubSpot and Intercom, and build on the API. 12 articles Browse articles
- Plans and billing Pricing, the free trial, invoices and your subscription. 13 articles Browse articles
- Troubleshooting Quick fixes for the problems people run into most. 15 articles Browse articles
- Why HelpCenter.io What makes HelpCenter.io different, who it is for, and how we keep your content safe. 12 articles Browse articles
- Help center best practices Plan, write and grow a help center that answers questions before they are asked. 14 articles Browse articles
New here? Start with these
- Getting started Set up your help center: a first-hour checklist
- Getting started Create your HelpCenter.io account
- Getting started Find your way around the dashboard
- Getting started Write and publish your first article
- Getting started Make your help center look like your brand
- Getting started Publish your help center
Tips and tricks
Frequently asked questions
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How much does HelpCenter.io cost?
Plans start at $29/month per help center (Bootstrap, billed yearly). You pay per help center, not per agent. Bootstrap: $29/month billed yearly, or $39 month to month. Growth: $119/month billed yearly, or $149 month to month. Catalyst: $179/month billed yearly, or $199 month to m...Read full article → -
Is there a free trial?
Yes. Every plan starts with a 14-day free trial, and you don't need a credit card. Sign up at helpcenter.io/app/signup, choose your subdomain, and your help center is ready. The trial includes the features of the plan you pick when you sign up, or of Growth if you don't pick one....Read full article → -
Does HelpCenter.io include AI?
Yes. Catalyst includes AI Answers, AI writing help and AI translation. On Bootstrap and Growth, you can add AI Answers and AI writing help with the AI add-on for $29/month ($24/month billed yearly). AI Answers: readers ask a question in your search bar or the widget and get an an...Read full article → -
Can I use my own domain?
Yes. On every plan you can serve your help center from your own domain, such as help.yourcompany.com, with a free SSL certificate. In Settings → Custom domain, enter your domain and click Apply. Then add the CNAME record it shows at your DNS provider, pointing to your helpcenter....Read full article →
From the blog
Ideas for a help center that answers first
Zendesk Competitors in 2026: Who Competes With Each Part of ZendeskZendesk's competitors grouped by the part of Zendesk they replace, with prices read off each vendor's own pricing page and a 10-agent cost comparison.
Reintroducing knowledgebase.dev: meet the Compass launch kitOur free knowledge base template has grown into a customizable launch kit, with article blueprints, planning tools, and a managed option in HelpCenter.io.
Chatbot vs Live Chat: Which One Your Support Team Needs, With 2026 PricesWhen to use a chatbot, when to use live chat, and what each costs in 2026, with AI prices from the vendors' own pricing pages and a human-first order that works for small teams.
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