HelpCenter.io focuses on one thing, the knowledge base your customers, your website and your AI tools all answer from, and charges a flat price per help center instead of per agent. There's no ticketing system or CRM to pay for.
Straightforward pricing: from $29/month per help center, billed yearly, with AI included on Catalyst and no per-answer fees.
Your design, no code needed: pick one of 16 themes in the template editor and make it yours, with custom CSS when you want it.
AI answers you can check: AI Answers writes only from your published articles and links to its sources.
Ready for AI: readers can add your public help center to their own AI assistant, and on Growth and Catalyst your team can connect Claude or ChatGPT to write and organize articles.
Help inside your product: the widget brings your articles into your website or app, and proactive messages invite visitors in when they need help.
Safer releases: staged changes and change sets let you prepare updates and publish them together (Catalyst, in early preview).
Many languages: Growth and Catalyst serve your help center in several languages, and Catalyst drafts translations with AI.
Accessible themes: keyboard navigation, screen reader landmarks and automatic color contrast are built in.
Free migration on Growth and Catalyst: we move your existing help center for you.
Try it free for 14 days, no credit card needed, or compare the plans in Plans and pricing.
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