How to enable a contacts form in my help center?

 
Ivan Penchev
Last Updated: 1 year ago

You can enable a contacts form for your help center from "Customize" -> "Contacts", then toggle the "Enable contacts form" option on.

https://helpcenter-io.s3.amazonaws.com/uploads/self/oRyU74OZG8TkFc38atgxr5BEB2hp1f7NYvTLlADy-image.png

This will add a "Contact Us" button in the header and enable a contacts form that will forward support requests to the email address that you have configure in "Customize" -> "General" -> "Contacts Email".

https://helpcenter-io.s3.amazonaws.com/uploads/self/7c40ff0SGucGZbsbBoHo31XW9U1Dmx53BXnIgkgO-Screen%20Shot%202020-03-29%20at%203.26.37%20PM.png
The standard contacts form

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