HelpCenter.io is a hosted knowledge‑base platform that lets you build a beautiful, searchable help centre in minutes — without writing code or hiring designers. Think of it as the self‑service front door for your users and team.

Why a help centre matters

A dedicated help centre gives people the answers they need without flooding your support inbox. The world’s most customer‑centric companies (e.g. Pinterest, Facebook, Twitter and GitHub) all invest in robust knowledge bases — because clear self‑service content reduces friction, lowers support costs and creates happier, more confident users.

What HelpCenter.io does for you

• Instant setup, no developers needed. Pick a template, add your logo/colours and start publishing articles right away.

• Fully hosted & secure. We handle hosting, SSL certificates and uptime, so you don’t have to worry about maintenance.

• Custom domains & branding. Serve your help centre at support.yourcompany.com and make it look like a natural extension of your brand.

• Powerful search and categorisation. Users can find answers quickly using a built‑in search bar and clear categories.

• Public or private. Make your knowledge base public for customers, or restrict access for internal teams using password protection or invite‑only access.

• Embeddable widget & API. Surface your articles inside your product or website via a lightweight widget and APIs.

Who it’s for

HelpCenter.io is perfect for SaaS companies, e-commerce businesses, education organizations, startups and teams that want to provide self‑service support without the overhead of a full ticketing system. It’s also ideal for internal documentation, onboarding manuals, SOP repositories and any scenario where organized knowledge sharing matters.

By giving your users clear, well‑organized documentation, you free up your team, shorten time‑to‑value and make a better first impression. If that’s what you’re aiming for, HelpCenter.io is exactly what you’ve been looking for.