We are striving to provide the best service we can to every client but we couldn't do this for free. Despite the fact the app isn't free, we are trying to make HelpCenter.io really affordable, so even new companies with tight budgets and individual entrepreneurs could afford it.
Our cheapest subscription plan named "Personal" starts at just $9 when paid annually. And we are also giving startup companies a discount on annual "Team" and higher subscription plans so drop us a note if you are just getting started and tell us what you do.
Also, having no free version keeps the websites that are being created with HelpCenter.io only to high-quality ones so rest assured you are in a good company.