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  • Use your help center
    • Integrating the widget

Categories Categories

  • Before you sign up
    • Signing up
  • Build your help center
    • Authoring Content
    • Customizations
    • Tracking & Stats
    • Integrations
    • Users & Permissions
    • Multiple Languages
    • Dashboard Stats
  • Use your help center
    • Integrating the widget

  Integrating the widget


  • Open linked help articles in the widget
  • Integrate the HelpCenter.io widget with the Chatra chat widget
  • Integrate the HelpCenter.io widget with the Intercom messenger
  • Install the HelpCenter.io Smart Widget
  • Using the JS API of the Smart Widget
  • Hide the default Smart Widget button
  • Integrate the HelpCenter.io widget with Gorgias Chat
  • My widget will not show up

    If you successfully installed the smart widget on your website but it still does not show up, make sure you have added the correct domain name of the page where your widget is placed in your widget settings.

    For example, if you have placed your widget on "https://mywebsite.com/some-nice-page", you should go to the Widget Configuration page of your help center dashboard and add "mywebsite.com" (without the leading https:// and also without anything that comes after the third forward slash "/") to …

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