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Before or when your 14-day trial period expires, you should enter payment details from your profile's "Billing & Payments" page, if you intend to continue using HelpCenter.io. Otherwise, your help center will become inaccessible by other users (logged in or anonymous) until you renew your subscription plan by entering payment details.
If you decide to not continue using HelpCenter.io, you have the option to delete your help center site or completely delete your account if you don't intend to use it anymore. However, we'll be extremely sorry to see this and would be grateful to learn more about your decision. Please write to us at hello @ helpcenter.io.