Design and templates

Add, move and remove components

Components are the building blocks of your pages: the hero, the search bar, category grids, article lists, the contact form and more. Add them to any page, put them in the order you want and fine-tune each one.

Who can do this: Owners and Admins (Editors through Customize on your help center) · Plans: All plans

Add a component

  1. In the template editor, open the Pages tab (⌘4).

  2. At the top, pick the page: Home, Category, Article, Search, Contact or Not found.

  3. Under Regions, click where the component should go: Header, Hero, Sidebar, Main, Footer or Utility. The number on each region shows how many components it holds.

  4. Click Add component.

  5. In Add a component, search or browse the groups, then click the component you want. It's added at the end of the region and its settings open.

  6. To get back to the region's list, click the region name at the top of the settings, for example Main.

Screen recording. In Pages, pick the region, then click Add component. Search for a component and click it. Its settings open. Click Main to go back to the list. Move it with the arrows, or drag the handle.
Add a component, then move it into place.

The list only offers components that fit the page and region you picked. Some components can appear only once per region, such as the Search bar, Category grid, Logo and Footer. When the region already has one, it's dimmed and marked Already added.

On the Article page, the Main region is split into zones around the article, each with its own add button. See Customize the article page.

Move a component

  • Click the up or down arrow on its row.

  • Or drag it by the handle (⋮⋮) at the left of the row. With a keyboard, focus the handle, press Space to pick the component up, use the arrow keys to move it and press Space to drop it.

  • A Hero or Container can hold other components. Drag components into or out of it, or click Add inside Hero (or Add inside Container) under its list.

If a component snaps back, the editor tells you why, for example "Only one of those is allowed per area" or "That component can't go inside this container."

Edit, duplicate or delete

  • Click a component's name to open its settings. They're grouped into cards such as Content, Layout, Appearance, What to show and Behaviour. The Advanced card starts closed.

  • You can also turn on Select to edit above the preview and click the component there. See Edit text right in the preview.

  • The ⋯ menu on each row has Edit options, Duplicate and Delete. Duplicate puts a copy right below the original.

  • When you delete, confirm with Remove. Changed your mind? Press ⌘Z.

Width and position

  • In the Main region, each component has a Width: Full width or Half width. Two half-width components next to each other share a row.

  • Logo, Navigation, Search bar and Language switcher have a Position: Own row (block), or inline on the left, in the center or on the right. Inline components next to each other share one row, which is how a header puts your logo on the left and your menu on the right.

What you can add

Group

Components

Learn more

Header & brand

Logo, Navigation, Language switcher, Search bar

Customize the header and footer

Hero & layout

Hero, Container, Spacer, Divider

Customize the hero and search bar

Categories & articles

Category grid, Article list, Featured articles, FAQs, Content tree

Customize category and article lists

Article page

Breadcrumbs, Table of contents, Article metadata, Export menu, Was this helpful?, Comments, Related articles, Recently viewed, Share buttons

Customize the article page

Content & forms

Rich text, Custom HTML, Contact form

Set up your contact page and form

Footer & social

Footer, Social links

Customize the header and footer

Utility

Custom script

Add analytics and other scripts

Other

Contact CTA

Set up your contact page and form

Rich text takes Markdown. Custom HTML takes your own HTML, but any scripts and styles in it are removed: add scripts under Advanced → Script injections and styles under Advanced → Custom CSS.

Your header and footer are synced across all pages by default, so a change there shows on every page. See Pages, regions and shared headers explained.

Troubleshooting

A component isn't in the list. It doesn't fit the page or region you picked, or it's a one-per-region component that's already there. The Table of contents, for example, goes in the Article page's Sidebar or Utility region.

A component shows in the preview but not on my help center. Publish your design. Some components also stay empty until they have something to show: Navigation needs links in the Navigation tab, and the Contact form, plus any Contact CTA that points to your contact page, stays hidden until the form has a recipient email.

I deleted the wrong component. Press ⌘Z right away. Undo covers your last 50 changes until you publish or reload the editor.

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