Write articles

Add headings, lists and other blocks

Blocks are the building pieces of an article: headings, lists, images, tables, callouts and more. You add every one of them from the same insert menu, without leaving the keyboard.

Who can do this: Owners, Admins and Editors · Plans: All plans (AI drafts: Catalyst plan, or the AI add-on on Bootstrap and Growth)

Insert a block

  1. Click an empty line and type /. The insert menu opens.

  2. Type a few letters to filter the list, for example num for a numbered list.

  3. Press Enter to insert the highlighted block, or use the arrow keys to pick another one first.

Screen recording. On an empty line, type / to open the insert menu. Type to filter the blocks, then press Enter. Add a Numbered list the same way.
Type /, filter, press Enter.

You can also point at any line and click the + that appears to its left, or click Insert a block in an empty article. If you want a real slash at the start of a line, press Esc when the menu opens and the slash stays.

What you can add

Block

Use it for

Heading 2, Heading 3, Heading 4

Sections and subsections. The article title is already the page's main heading.

Bulleted list, Numbered list

Groups of items, and steps in order.

Task list

A checklist. Readers see which items are ticked, but can't tick them.

Image, Inline image

Screenshots and pictures. An inline image sits inside a line of text, like an icon in a sentence. See Add images to an article.

Video

A YouTube, Vimeo or Loom video. See Embed videos.

Code block

Code with syntax highlighting. See Add code blocks.

Divider

A horizontal line between sections.

Callout

A colored box for tips and warnings. See Highlight tips and warnings with callouts.

Blockquote

A quotation.

File attachment

A file readers can download. See Attach files.

Custom embed

Embed code from another service, such as a form or a map. It runs in a sandboxed frame, so only paste code from sources you trust.

Internal note

Text only your team sees. See Leave notes for your team.

FAQ section

A saved set of FAQs, shown inside the article. See Write FAQs and add them to articles.

Table

Comparisons and reference data. See Add tables.

Article link

A card that points readers to another article, with its title and a short summary.

API endpoint

An API reference: method, path, parameters and responses. Readers get ready-made code samples.

Change, move or remove a block

  • Change a block's type: click the + to the left of a paragraph and pick a heading or a list. The menu ticks the type the block already has. Pick that one again to turn the block back into plain text.

  • Move a block: point at it and drag the handle next to the + to a new spot.

  • Remove a video, FAQ section or article card: click it (for a video, click the dashed frame around the player), then click Remove this block in the toolbar. To remove a file, click the trash icon next to it in the Attachments card. For text, select it and press Delete.

Markdown shortcuts

If you know Markdown, type these at the start of a line, followed by a space:

Type

To get

##, ### or ####

Heading 2, Heading 3 or Heading 4

- or *

Bulleted list

1.

Numbered list

[ ]

Task list

>

Blockquote

```

Code block

--- (no space needed)

Divider

Headings build the table of contents

Use Heading 2 for the main sections of an article and Heading 3 for the parts inside them. The On this page list that many themes show beside an article is built from these headings. See When does an article show a table of contents?

AI drafts

With AI writing help, the menu ends with AI · drafts you review first:

  • Continue writing, Draft a section and Summarize into an intro put their text in a marked draft block. Click Keep it to make it part of the article, or Discard. Readers never see a draft you haven't kept.

  • Turn into a FAQ drafts short FAQs from the article into the Related FAQs card. Save the article first.

See Write faster with AI writing help.

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